Free 14-day returns · 1-year warranty on every device

Sustainability

Our impact

Making a new smartphone emits around 80 kg of CO₂e — most of it before it is ever switched on. Renewing one avoids almost all of that. Here is what that looks like in numbers we can defend.

78%
less CO₂e per device
91%
less raw material mined
86%
less water used
1.2 kg
e-waste avoided per device

Where the savings come from

Avoid manufacturing

Roughly 80% of a device's lifetime emissions happen before it is switched on. Renewing skips the mining, the smelting and the assembly line entirely.

Extend the life

Battery replaced below 85% health, spare parts published for our best-selling models, and repair guides in line with EU right-to-repair rules.

Close the loop

Free take-back of your old device, and certified recycling for anything we cannot resell.

Ship responsibly

Carbon-neutral delivery and returns across the EU, plastic-free packaging, and regional hubs so most parcels travel under 800 km.

CO₂e saved per device type

DeviceNewRenewedAvoided
Smartphone80 kg17 kg63 kg
Laptop310 kg72 kg238 kg
Tablet130 kg29 kg101 kg
Smartwatch36 kg9 kg27 kg

What we commit to

  • Minimum 2-year conformity guarantee on every device, so it stays in use longer.
  • Free collection and certified recycling for any device, whether you bought it from us or not.
  • Published repairability score and spare-part availability on our top 50 models by 2027.
  • 100% renewable electricity in Reneweu-operated hubs since 2024.
  • Annual impact figures verified by an independent third party using a life-cycle assessment.

How we measure

Savings compare a renewed device against the manufacture and distribution of the equivalent new model, using ADEME-based life-cycle data plus our own refurbishment energy and transport figures. Emissions from diagnostics, part replacement, packaging and last-mile delivery are all counted on the renewed side. Where a figure is uncertain we use the least favourable value for us. The full methodology is published in our annual impact report.